Europa Casino Review

Silver Sands Casino
  • R375 Free No Deposit Bonus
  • On Sing-Up
  • R24,000 Free Welcome Bonus

🏢 Casino Name

Europa Casino

🤵 Owner

Universe Entertainment

🗓️ Year Established

2004

🎲 Number of Games

1000

🎰 Games offered

Slots, Blackjack, Roulette, Baccarat, VideoPoker, LiveGames, Bingo, Keno, Craps, Scratchcards

⚙️ Software Used

Playtech

📱 Compatible Devices

Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry

↩️ Payout Percentage

96.62%

💸 Payout Days

2-4 days

💰 Max Jackpot

4,9 Million

🌍 Languages

German, Greek, English, Spanish, French + 7 more

💁 Customer Support

Email, Live chat, Phone

🏧 Banking Options

Visa, Mastercard + 7 more

Introduction to Europa Casino: A South African Online Gaming Hotspot

Imagine an online playground where the flashing lights of an assortment of games beckon and the promise of rewards glistens. This is Europa Casino, one of the most reputed online gaming destinations that predominantly focuses on South African players!

The casino lobby is a treat to the eyes of online gaming fans, and it is filled with catchy game thumbnails that include titles like "Silver Bullet Bandit", "Pharaoh's Daughter", and the electrically charged "Green Wizard". Just like how Zeus became infatuated with Princess Europa, you too will find Europa Casino to be almost irresistible.

Europa Casino is more than just an average online gaming site. It's a portal featuring over 1330 premium casino games. From quintessential favourites like online roulette and blackjack to more adventurous choices like Asian games and arcade offerings, players are in for a superb gambling journey. If slot games are your jam, you’ll find plenty of legendary titles ready to offer endless hours of reel-spinning adventures.

Europa Casino doesn't just stop at games. They know that the excitement of gaming is amplified when playing with real money. They offer South Africans plenty of convenient and safe ways to deposit and withdraw their funds. They also offer plenty of help in the form of customer support and an extensive help section within the website that covers FAQs across a myriad of topics.

Europa Casino is driven by Universe Entertainment Services Malta Limited. This company is licensed and regulated by the Malta Gaming Authority, one of the most stringent licensing bodies. So, you don’t need to be apprehensive about the legitimacy, fairness, or trustworthiness of Europa Casino. They’ve been in business since 2004.

Navigating the registration process is a walk in the park. Starting from their homepage, filling out personal details, and finally making the initial deposit, the steps are streamlined and intuitive. Players can access the website in a multitude of languages, including English, Deutsch, French, Portuguese, and many more.

Read this review for a holistic understanding of Europa Casino and all of its pros and cons before you make up your mind about whether to sign up or not.

Europa Casino at a Glance: Quick Facts.

  • Operator: Universe Entertainment Services Malta Limited
  • License: Malta Gaming Authority
  • Payout Rate: 96.01%
  • Launch date: 2004
  • Languages Supported: English, Deutsch, French, Portuguese, Russian, Spanish, Japanese, Thai, and Arabic.
  • Restricted Territories: Afghanistan, Aland Islands, Antigua and Barbuda, Australia, Bahamas, Barbados, Belgium, Belize, Bulgaria, China, Colombia, Cuba, Cyprus, Czech Republic, Denmark, Estonia, Dominica, Faroe Islands, Finland, France and its Territories, Greece, Greenland, Grenada, Guyana, Haiti, Hungary, Hong Kong, Iran, Iraq, Israel, Italy, Jamaica, Latvia, Libya, Lithuania, Macau, Montserrat, Netherlands Antilles, Poland, Portugal, Republic of Serbia, Romania, Singapore, Slovakia, Slovenia, Spain, St. Kitts and Nevis, St. Lucia, St. Vincent, Sudan, Suriname, Sweden, Switzerland, Syria, The Philippines, The Netherlands, Trinidad and Tobago, Turkey, Ukraine, United Kingdom, USA and its Territories.

Our Ratings for Europa Casino.

  • User Interface: 4.5/5
  • Game Variety: 4/5
  • Promotions: 5/5
  • Customer Support: 4/5
  • Trustworthiness: 5/5
  • Overall Rating: 4/5

Pros and Cons

Pros:

  • 1330 games, including slots, live dealer games, arcade games, and more.
  • Is a reputed and safe online casino that has been in operation since 2004 and is licenced by the Malta Gaming Authority.
  • The user interface is aesthetic, practical, and makes navigation quick and easy.
  • The website has an extensive help section where various topics and FAQs have been covered in detail.
  • Supports plenty of convenient payment methods for players from South Africa.
  • Showers players with plenty of bonuses, including free spins, cashbacks, referral bonuses, and even a comp points programme.

Cons:

  • Customer support is not available 24/7. Their operating hours are from 06:00 to Midnight GMT.
  • Currently lacks support for cryptocurrencies.

Europa Casino Website Design and Navigation: Look, feel and ease of use

The landing page of Europa Casino exudes an airy and vast ambiance, instantly capturing attention with its majestic sky backdrop. The dominant visuals feature a Greek mythological figure in regal attire accompanied by a majestic lion, contrasted against glinting gemstones and a spinning casino reel, effectively displaying the allure of the virtual casino scene.

Immediately noticeable is the promotional offer for new players, which is prominently displayed in a golden-yellow banner. Below the main promotional banner, there are clickable options for different gaming experiences: 'Play Slots', 'Play Casino', and 'Play Live Casino', each featuring tantalising visuals from respective games, making navigation intuitive and inviting.

The game lobby, on the other hand, presents a more structured layout. The top portion is dominated by an intriguing rotating banner that highlights various trending games, hinting at the adventurous games one might encounter.

The well-organised navigation icons for 'Home', 'New', 'Slots', 'Tables', 'Cards', 'Jackpots', 'Live', and 'Promotions' allow users to easily find and select their preferred gaming category. Each category boasts a thumbnail graphic of individual games, adorned with rich illustrations and dynamic colors. Also, the real-time interactive elements, like the live roulette thumbnail featuring a live host, add a touch of realism to the virtual experience.

On the whole, the site not only looks fantastic with its Greek mythology theme but is also practical, responsive, and self-explanatory. Even a newbie will be able to get around the site with relative ease.

Europa Casino General Terms and Conditions

South African players should be informed about a few crucial points from the casino's general terms and conditions even before they sign up at this casino or any other, for that matter. While we recommend reading the terms and conditions in their entirety, we’ve compiled a list of some of the important terms below for your reference:

  • Every individual is allowed to create just one account on Europa Casino's website. This account must contain personal information, and accuracy is paramount. Any duplicate accounts or those suspected to be related will be closed immediately.
  • Players must be at least 18 years old to engage in gambling activities on this platform. Anyone discovered to be below the legal age will have their deposits returned and gambling transactions forfeited.
  • Europa Casino practices a strict KYC policy. Players are required to provide certain verification documents, including, but not limited to, photographic ID, proof of address, and copies of debit or credit cards used. The verification process could result in temporary account restrictions.
  • Players need a unique username and password to access the casino's services. This information must be kept private. Failure to do so could lead to unwanted consequences, and the casino won't be held responsible for unauthorised access.
  • Various payment methods are accepted for depositing funds. However, there's a monthly withdrawal limit set at €20,000. If a player's withdrawal exceeds this amount, the remaining funds are returned to the player's account for withdrawal in subsequent months. Notably, the maximum amount that can be won in a single casino game action is capped at ZAR5,000,000, excluding progressive jackpot winnings.
  • Accounts showing no gambling transaction activity for a continuous 180-day period will be termed inactive. After this period, the casino might deduct a monthly maintenance fee from the account balance. If the inactivity extends to twelve months, Europa Casino can close the account after withholding any remaining balance.
  • Engaging in cheating, collusion, fraud, or any criminal activity is strictly prohibited. If suspected, the casino holds the right to investigate, which could result in freezing the account or even its closure, depending on the outcome.

Europa Casino Registration Process

To sign up for an account with Europa Casino, you should follow these steps:

  1. Begin by visiting the website: https://www.europacasino.com/.
  2. Next, click on the “Join Now” button.
  3. A pop-up registration form will appear. Here, you will need to provide your first name, last name, date of birth, email, phone number, address, post code, and town. After filling in these details, proceed to the next page.
  4. On the following page, choose a user name and a password.
  5. If you possess a promo code, click on the link stating “Do you have a coupon code? (optional)” and input your code.
  6. Agree to the Privacy Policy by checking the relevant box.
  7. Optionally, if you wish to receive offers and news, tick the corresponding box.
  8. Once all is filled, click on the 'Create Account' button.
  9. Lastly, you will see the deposit tab. Here, you can choose to deposit money immediately to claim the welcome bonus or do it later.

Europa Casino Responsible Gambling: You are in safe hands.

Europa Casino emphasises a fair and safe gaming environment for its players. To start, they maintain a strong principle of full transparency for fair gaming. Players are allowed to view their gaming and financial history, from wagers to winnings. Europa Casino holds a licence from the Malta Gaming Authority (MGA) and follows rigorous regulations to uphold player integrity and fairness. Also, all of their games are independently tested by Gaming Laboratories International (GLI). This independent entity makes sure that games are fair and accurate.

Underage gambling is a strict no. The casino maintains a rule against gambling for individuals under 18. They also advise parents to take precautions and use site filters to prevent minors from accessing their platform. To assist players in managing their gambling habits, Europa Casino offers guidelines like setting loss limits, taking regular breaks, and engaging in non-gambling activities. They provide a questionnaire to help users identify potential gambling addictions, urging those with positive indicators to seek professional assistance.

Europa Casino Privacy Policy :Is your data safe at Europa Casino?

Europa Casino respects the privacy of its players and takes data security seriously. Some key points players should note with regards to the privacy policy include:

  • Europa Casino collects information like name, email, address, card data, and date of birth. They also collect data about transactions and any information shared during communications with them.
  • The casino uses cookies and related technologies to remember players when they revisit the website. This assists in enhancing the user experience and detecting any inappropriate activities.
  • Europa Casino collaborates with third-party service providers, such as fraud prevention companies, to verify that transactions are genuine and to verify user identities.
  • The casino uses personal information based on lawful grounds like contract performance, regulatory obligations, given consent, and legitimate interests.
  • While the default is not to disclose personal information, there are certain scenarios where this can happen, such as for operational purposes, legal requirements, or if consent is provided.
  • After account closure or the last activity, personal information will be retained for at least five years.
  • Europa Casino has robust measures in place to keep personal information secure. They use firewalls, restrict access, and encrypt data during transmission. Additionally, their service providers are required to maintain a privacy standard in line with the casino's policy. In the event of a security breach, the casino pledges to inform affected individuals in compliance with applicable laws.

Europa Casino Bonuses and Promotions.

Europa Casino shows its generosity by offering a range of attractive bonuses. Such bonuses not only add to the fun of playing but also enhance the overall player experience. Here’s a summary of some of their on-going bonuses:

R24,000 Sign Up Welcome Bonus

There is a 100% match bonus up to R1,000 on the first deposit each month, for 12 months. For the first month you have to accept the bonus offer while making the deposit. Thereafter you have to contact customer support after making the first deposit every month.

Mystery Monday Bonus

Mystery Monday offers players an exciting start to the week. Every Monday, players get the opportunity to play selected games for a chance to receive a mystery parcel loaded with cash and free spins. To be eligible, players must have made a deposit before and should opt-in within the chosen game. These Mystery Parcels activate randomly, and prizes include cash and free spins on games like Legacy of the Tiger, Amazing Factory, and Big Circus, among others. Winning spins come with a 50x wagering requirement before any withdrawal can be made.

Weekly Loyalty Bonus:

Europa Casino values loyalty. Active players over a 7-day period might be eligible for a loyalty bonus. The amount of this bonus, up to €250 weekly, depends on the player's VIP level and frequency of deposits. The more elevated the VIP status, the higher the loyalty bonus. However, to be eligible, players need to meet specific deposit and gameplay requirements. Players must wager the loyalty bonus at least 25 times before making a withdrawal.

Refer a Friend Bonus

Europa Casino offers a rewarding 'Refer a Friend' program. If a current player, who has made at least one deposit in the last 30 days, refers a friend, both the referrer and the referred friend can earn bonuses. The referrer gets €50 for each friend they introduce to Europa Casino, while the referred friend receives €25. However, the referred friend must make a minimum first deposit of €20. There are wagering requirements for these bonuses, with the referrer needing to wager their bonus 25 times and the referred friend 30 times before making any withdrawals.

Free Spins Tuesday Bonus:

Tuesdays are for free spins at Europa Casino. On this day, players who deposit €20 or more can earn 20 free spins, with the chance to claim this offer up to three times. This means up to 60 free spins are available every Tuesday. However, the winnings from these spins come with a 50x wagering requirement before any withdrawal can be made.

Crazy Wednesday Bonus

Every Wednesday, Silver Sands Casino goes a bit wild with its Crazy Wednesday Promotion. On this day, they hand out two coupons that offer a bonus on your deposits. One coupon grants you 35% of your deposit up to R7000, and the other offers a 40% match up to R8000. To get in on the action, keep an eye on your inbox for the weekly mailer, which has all the codes for the week.

Refer a Friend Bonus

If you have buddies who might enjoy Silver Sands as much as you do, the Refer a Friend Bonus is a great way to earn a little extra. For each friend who signs up using your link and deposits with Silver Sands, you'll earn R300. To get started, go to the "Refer a Friend" feature in the cashier section of your account. But remember, your friends need to deposit at least R100 for you to qualify, and your bonus will be credited the first week of the following month.

Important Terms in the Bonus Policy

  • Bonuses are given once per household or account. Opening a second account may lead to the closure of said account and the cancellation of bonuses and winnings.
  • If a player has pending withdrawals in their account, they are not eligible for bonuses or promotions.
  • Bonuses are for wagering only. Upon the first withdrawal, the bonus amount will be deducted from the player's winnings or play balance.
  • Not all bets contribute to wagering requirements. Specific games like Baccarat, Sic Bo, and certain variations of Blackjack and Roulette do not contribute at all or only contribute a fraction.
  • Earnings from free spins are considered free bonuses and are bound by wagering requirements. To withdraw winnings from these, players must deposit at least €20 and can withdraw a maximum of €100 in winnings.
  • Deposits made through Neteller or Moneybookers will not be eligible for bonuses.

Europa Casino Game Selection.

At Europa Casino, players can explore a collection from 14 notable game providers, such as Playtech, Quickspin, Microgaming, and more. The presentation is straightforward, with the main game categories clearly listed: slots, table games, live games, and arcade games. With efficient search and filter options, players can sift through games based on features, theme, paylines, and volatility. Current figures indicate 1120 slots, 12 table games, 73 live dealer games, and 14 arcade games. To enhance the player experience, there's a feature allowing them to favourite games. With such a variety, we now shift our focus to the main game categories, sharing our recommendations for each.

Slot Games

Slot games here offer a mix of visual charm and easy gameplay. For those keen on exploring, we suggest starting with Green Wizard, Big Bass Bonanza, Sugar Rush, Cat Clans 2, and Super Lion.

Live Dealer Games

Experience the allure of the casino without stepping out of your home. The live games capture the feeling of in-person gaming. Our top picks for this category are Brussels Roulette, Jade Baccarat, Sic Bo Live, and French Roulette Live.

Table Games

For lovers of strategy and a classic casino atmosphere, table games are the way to go. Immerse yourself in titles like Dragon Jackpot Roulette, 101 Roulette, Age of the Gods Spin a Win, and Premium European Roulette.

Jackpot Games

Who doesn't dream of that big win? At Europa Casino, jackpot games offer mouth-watering possibilities. We point players in the direction of Jackpot Giant, King Blitz, Age of the Gods Furious 4, and Hit Bar Power Play Jackpot for a chance at glory.

VIP Club

Europa Casino’s loyalty points program, also known as comp points, is a system where players earn points as they play. These points can then be converted into rewards.

As a player, here's how you accumulate these points:

  • For every ZAR 9 bet on slots machines and progressive slots machines, you earn one comp point.
  • A bet of ZAR 20 in roulette games or card games will also get you one comp point.
  • Video Poker and Blackjack Switch/Surrender bets of ZAR 30 each earn one point.
  • For all other games, a bet of ZAR 10 will earn you one comp point.

When it comes to redemption, these points can be converted in multiple ways:

  • Golden Chips: With a conversion rate of 1000 points equalling 1 Golden Chip, the minimum conversion is 1000 points, and the maximum conversion at one time is 50000 points.
  • Free Spins: If you're more interested in free spins, 200 points will get you 1 free spin, with a minimum conversion of 200 points and a maximum of 10000 points.
  • Real Money: For those looking for cash rewards, 100 points can be converted to ZAR1. The minimum number of points required for this conversion is 100.


Mobile Compatibility

You don't have to worry about downloading an app because the website offers instant play through mobile browsers.

Now, when you access Europa Casino via mobile, you'll find the same games, bonuses, and support options. Everything feels familiar. This means mobile players aren't missing out on anything; they have full access to what PC players do. However, one might notice that some games might be a bit tricky to play on mobile. This is especially true for games that have lots of reels, buttons, or are simply visually cluttered. But most games have been designed with mobile players in mind, making them intuitive and ideal for mobile gaming.

Europa Casino's website is adaptable and can be accessed via various browsers like Chrome, Safari, and Firefox. Whether you have an iPhone, Samsung, or even a tablet like the iPad, the website will run smoothly. However, for the best experience, it's advised to keep your mobile operating system updated. An updated OS usually offers improved security and functionality and is more compatible with the latest online games.

Suggest Slots for Mobile Players .

While most games at Europa Casino are enjoyable on mobile, some are just a perfect fit for the platform. Here are some top-notch games we'd recommend for mobile players:

  • Celtic Charm
  • Eternal Lady
  • Full Moon White Panda
  • Wheels of Flame

Suitability for South African Players

Europa Casino almost seems like it's tailor-made for players from South Africa. This impression comes from the fact that the casino supports ZAR (Rands) as a currency. It's quite a relief for many South African players, as they don't have to face currency conversion fees.

What makes it even more accessible for South African players are the available payment systems. They cater to local preferences by including options like EasyEFT. Also, banking is made simpler for them as Europa Casino has provisions for direct bank transfers from major SA banks. The mention of familiar names such as FNB, ABSA, and Standard Bank gives players reassurance that their money transfers will be straightforward and secure.

Furthermore, considering the emphasis Europa Casino places on serving South African players, it's not just about the currency or banking options. It's the entire experience they're shaping for a local audience, which makes it feel like a home-grown solution even though it operates on a global scale.

Payment Methods at Europa Casino.

For players from South Africa, Europa Casino offers a cashier that's designed to suit their needs. This includes support not just for familiar South African banking methods but also the South African Rand currency. When looking to deposit funds, one can utilise the following methods:

  • Credit/Debit Cards
  • Capitec
  • FNB
  • ABSA
  • Standard Bank
  • Nedbank
  • Instant Bank Transfer South Africa
  • Instant Bank Transfer via Swiffy
  • MoneyBookers
  • ecoPayz
  • Astropay
  • Neteller wallet
  • Luxon Pay

In case a player wants to withdraw their winnings, the casino supports the following withdrawal options:

  • Visa
  • Visa Electron
  • Mastercard
  • Maestro
  • WebMoney Wallet
  • Neteller
  • QIWI Wallet
  • MoneyBookers
  • Instadebit
  • ecoPayz
  • Entropay
  • iDebit
  • EasyEFT

Europa Casino Important Banking Terms and Conditions.

Players at Europa Casino should be aware of some crucial banking terms to avoid any misunderstandings. Here are some pivotal points:

  • Deposits get confirmed when they reach the casino servers. Interruptions or communication errors can happen, but once the deposit gets acknowledged upon re-establishing communication, it'll be considered valid.
  • Any deposit made is irreversible and non-refundable.
  • The casino doesn't guarantee immediate processing for deposits or withdrawals.
  • Players can withdraw up to €20,000 per month. If a player has more than this amount, the extra gets returned to the player's account, and they can withdraw it the next month.
  • Cumulative withdrawals of €2,000 require identity and address verification.
  • The maximum amount to win in a single casino game action is ZAR5,000,000, except for progressive jackpot winnings.
  • Generally, the casino doesn't charge for deposits or withdrawals. However, certain conditions might incur fees, like misuse of deposit/withdrawal functionalities.
  • Accounts can be closed upon request, with the balance returned as per the withdrawal terms. However, the casino can close accounts if they find a breach of their terms and conditions.

Know Your Customer (KYC) Process

When you get into online casino gaming, you'll often hear about the "KYC" or "Know Your Customer" process. This isn't a unique thing to Europa Casino; it's a widespread practice in the online gambling industry. The main aim of the KYC is to check and make sure that all players are who they claim to be. This helps in promoting fair play and curbing any fraudulent activities, money laundering, and identity theft.

At Europa Casino, you might need to provide certain documents to verify your identity. These could include government-issued identification cards, proof of address, and sometimes even bank statements or utility bills. The exact requirements may vary.

The reason for such a process? Well, it's essential for safety reasons. By knowing who is playing on their platform, Europa Casino can maintain a secure environment for all its users. Additionally, by following such regulations, they are also able to adhere to international laws related to money laundering and fraud prevention.

Europa Casino Player Community and Engagement

Europa Casino seems to lack a bit in the area of player community and engagement. Their social media footprint isn't very noticeable, and they don't appear to have a vibrant player forum or community. However, on a brighter note, Europa Casino offers numerous tournaments. In these tournaments, players get the chance to compete and measure their skills against each other. This offers a sense of community, letting players engage in friendly competition.

How Europa Casino Compares to Other Casinos

When comparing Europa Casino with Yebo Casino, a South African-centric casino, there are several aspects to consider. Firstly, Yebo Casino restricts its game offerings, limiting itself to 250–300 games from only Realtime Gaming, whereas Europa Casino boasts a rich collection of 1330+ games from 14 different providers. The absence of live dealer games at Yebo also pales in comparison to the 73 live dealer games at Europa. Furthermore, even though Yebo supports Bitcoin, which Europa does not, Europa Casino's advanced and practically designed user interface is superior to the more basic layout of Yebo. While both casinos have their merits, for a South African player, choosing Europa Casino would seem to be the more advantageous option due to its comprehensive game library, sophisticated interface, and life-like live casino experience.

Europa Casino Customer Support.

When players have questions, help is abundantly available at Europa Casino. The website boasts an in-depth help section that addresses many concerns, making sure that players always find the solutions they're looking for. For direct assistance, Europa Casino has a professional team ready to help. Here’s how to contact them:

  • Phone Number: International: +44 1472 517323
  • Email: [email protected]
  • Instant Chat: Available for logged-in customers
  • Help Center: Accessible on their website

Europa Casino Frequently Asked Questions (FAQs).

What languages does the Europa Casino website support?

The casino website is available in multiple languages, including English, German, French, Portuguese, Russian, Spanish, Japanese, Thai, and Arabic.